What if my child does not settle?
Before your child starts at nursery we can arrange free taster sessions lasting for an hour or two. This allows you and your child [...]
If my child is unwell are they allowed to attend? Can you give medication?
We have an illness and infection policy with periods of exclusion for some contagious infections (usually 48 hours). This is reviewed in accordance with [...]
What happens if my child become ill whilst at nursery?
If your child becomes ill we will contact you immediately to inform you, and ask you to collect your child from nursery if necessary [...]
What if my child has an accident?
All staff have paediatric first aid qualifications, which are updated regularly. We have an accident policy in place and all staff are aware of [...]
What if I can’t get to the nursery in time for closing?
If you can’t get to the nursery in time you may send someone else but they must be over 18 years old and you [...]
Are your staff qualified and checked for suitability?
All staff are subject to an enhanced DBS disclosure and appropriate references are sought. The qualifications amongst our team meet the current welfare requirements. [...]