If you can’t get to the nursery in time you may send someone else but they must be over 18 years old and you must give them a password. You must inform us in advance who will be coming and give us a full description of the person and what time they will be arriving.

When the person arrives they will be asked the password and their ID, as well as several other questions such as the child’s date of birth and the first line of the child’s address. We will then meet the person at the main door and bring them into the nursery. We will then ask the person to sign our collections book to say they have collected your child from the nursery.

Safeguarding of the children is paramount to us so if we have any doubts over the identity of the person or their authority to collect the child, they will not be allowed to collect your child.